Helpman
Set up a Knowledge Base in just a few minutes
Helpman
Set up a Knowledge Base in just a few minutes
Helpman is a smart knowledge base/help center reducing workload for founders and Customer Support teams. It provides key data to know quickly about missing topics.
We aim to provide features that will help the team to have an up-to-date and nice-to-read knowledge base. On the other hand, we aim to provide data about what your users are looking for (and tell you if they don't find what they are looking for).
It's been a few weeks I'm working in the batcave on the upcoming Helpman app. I'm so happy to see request invites coming right in my inbox! Seems like I'm not alone on this planet :)
This is the beginning of a story that - fingers crossed! - will change my life but also change the life of Customer Support teams and even final users' life. I'll share my vision later on our Medium (https://medium.com/helpman), but basically I really hope that this new self-help tool will change the way people think about what a knowledge base can do.
But for now, what I will really need in the coming weeks will be feedback, feedback... and feedback again. Whatever you think about Helpman, please let me know here, via Twitter (@helpmanapp) or by email to michael@helpman.io.
Thanks for reading :)
Have a great night/day,
Cheers,
Michael
Thanks
Enjoy your holiday in the meantime!