Support

How can we help you?

General

What is BetaList?

BetaList is the place for early adopters to discover upcoming and recently launched internet startups, and for startup founders to share their startup with the world and get early user feedback.

How do I get my startup included on the site?

How do I advertise on BetaList?

If you are a new startup and match our submission guidelines you'll probably want to submit your startup for a regular review (see above). If you don't match the guidelines or want additional exposure you can have a look at our advertising packages.

How do I get access to the BetaList API?

We offer API access on a case-by-case basis. To request access, please email [email protected] and include: (1) what you plan to use the API for, (2) your intended use case, and (3) estimated request volume. We review each request individually to ensure the API is used appropriately. Once approved, you'll receive an API key and access to our API documentation.

Submissions

How do I submit my startup?

Go to this page.

How much does it cost to submit a startup?

All submissions are paid. There is no free submission option. Current plans and prices are shown at the end of the submission form. If your startup isn't selected, you get a full refund automatically.

Is there a free submission option?

No. BetaList used to offer free submissions, but all submissions now require payment. See the submission form for current plans. If a startup isn't selected, the payment is refunded in full automatically.

What happens after I submit my startup?

Payment is charged when you choose a plan and complete checkout. Our editorial team then reviews your startup. You'll get an email with the decision. If accepted, we feature it on the timeline for your plan. If it isn't selected, you receive a full refund automatically.

What types of startups does BetaList feature?

We feature pre-launch and recently launched startups with a clear value proposition, a good design, and an innovative idea. Your startup must have its own domain—we don't accept submissions using free hosting subdomains (like vercel.app, netlify.app, herokuapp.com) or direct links to app stores.

Review Process

How can I see the status of my startup submission?

Visit your dashboard. If you don't see your submission, make sure you are signed in with the same account as you used when submitting your startup.

What's the difference between the submission plans?

Plans differ mainly by how quickly your startup is featured and whether newsletter inclusion is guaranteed. See the submission form for the current options. All plans include a do-follow backlink if featured, and a full refund if not selected. All submissions must still meet our submission guidelines.

Can I upgrade my submission to a faster plan?

Yes. If you've already submitted on a lower plan and want faster featuring or newsletter inclusion, you can upgrade from your dashboard.

What is your refund policy?

If your startup is not selected, you will receive a full refund automatically. Once your startup has been featured, refunds are not available.

How long does a refund take?

Refunds are processed automatically when your submission is not selected. It can take 5–10 business days for the refund to appear on your statement, depending on your bank.

Why wasn't my startup selected?

We receive thousands of submissions every month. We prioritize startup submissions that have a clear value proposition, have an idea we haven't seen before, and have a well-designed landing page, because these are the things that our audience is looking for. You are welcome to resubmit in the future if you've improved on these things and think you are a better fit. Unfortunately we're not able to provide specific feedback on individual submissions.

Can I resubmit my startup after it was rejected?

Yes, you are welcome to resubmit your startup in the future if you've made improvements based on our submission guidelines. Focus on improving your value proposition, design, and uniqueness before resubmitting.

Featured Startups

Will my startup be included in the newsletter?

Whether newsletter inclusion is guaranteed depends on the plan you chose. Check your confirmation email or dashboard. When it isn't guaranteed, the newsletter only includes the most popular featured startups. It takes at least 24 hours between a startup getting featured and being included in the newsletter so we can fairly determine popularity.

How can I track my startup's performance on BetaList?

We automatically add UTM tracking parameters to links to your website, so you can track traffic from BetaList using Google Analytics or similar tools. Check your analytics dashboard for traffic from source "betalist".

How do I edit my post?

Only the BetaList team can edit featured startups. Visit your dashboard and click the link to request an edit. Include the edits you'd like us to make for you.

Do you share my contact information with third parties?

No, we never share, sell, or publicize your contact information. We don't include email addresses in your public listing. If you receive sales or promotional emails after being featured, it's likely because service providers scrape startup directories (including BetaList) for leads and find publicly available contact information on your own website or social media profiles. Unfortunately, this is common practice in the industry and there's nothing we can do to prevent third parties from finding information you've made public elsewhere.

Accounts

How do I create an account?

Visit the homepage and click the sign up button at the top right.

Where can I download invoices or receipts?

You can view, customize, and download all your invoices from the billing page. There you can add company details, VAT ID, and custom notes before downloading your PDF receipts.

How do I delete my account?

For security reasons, you must first sign in to verify your identity. Once signed in, visit your settings page where you can request to delete your account. We cannot help with account deletion via email without you being signed in, as we need to verify you are who you say you are.

How do I delete my startup submission?

For security reasons, you must first sign in to verify your identity. Once signed in, visit your dashboard where you can request to delete your submission. We cannot delete submissions via email without you being signed in, as we need to verify you are the owner of the submission.

Still need help?

If you can't find what you're looking for, feel free to reach out to our support team.

Contact Support