UserCompass

UserCompass allows you to effortlessly send NPS surveys to your Stripe customers to capture actionable feedback. Simply connect your Stripe account and you’re done. We’ll send your customers a survey after they make a payment (once every six months), collect their feedback and report it back to you in an easy to understand way. You’ll also get a weekly roundup email.

You’ll be able to reach out to your promoters and help them spread the word about your product, while also addressing the issues your detractors are facing in order to decrease churn. With UserCompass you can track your NPS score over time to see what effect the changes you make have on the happiness of your customers.