ZaiLab is a next-generation software company specializing in omnichannel contact center software based in the cloud. We create software for businesses of all sizes, particularly small to medium contact centers looking for a cost-effective way to personalize routing, improve client conversations and increase efficiency. Our software is quick and easy to set up and change. It routes and prioritizes interactions intelligently. You get instant access to support. And there are no monthly licensing fees, no upfront costs – you pay only for the features you use, as you use them. It’s time to start having a conversation that matters.

How are we different? With our usage-based pricing model, we’re making it possible for even the smallest operations to access the most sophisticated software. And with this access, it becomes possible for every contact center to make groundbreaking changes so they can start having a conversation that matters.