Emosio
Your analytics tell you what happened, we tell you why it happened
Emosio is a data integration platform for all your customer verbatims that combines, cleans and categorizes all sources of voice of customer data. As such, Emosio helps growth teams get crucial customer information needed to optimize their product and customer experience, such as the context, customer behavior, motivations and expectations.
Using the platform does not require any technical knowledge as Emosio handles connections to all sources (chats, emails, social medias, etc.) via API, ftp or databases and uses built-in deep learning NLP algorithms to categorize verbatims.
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