Zelp
Social Media Customer Support Platform for Teams, Supercharged by Chatbots
Zelp
Social Media Customer Support Platform for Teams, Supercharged by Chatbots
Zelp lets you manage your social media inbounds in a unified inbox designed for team collaboration. Manage multiple social media accounts from one place while leveraging team collaboration features such as assignments, private notes, and collision detection.
Using the chatbot builder you can test and deploy your chatbots and let them handle your social media traffic while integrating seamlessly with your inbox. Answer common questions, or gather contextual information from you customers before speaking with them - all while saving precious time and resources.