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AwareCX

CX software for service businesses that close the loop

AwareCX is customer experience software for service businesses and multi-location operators who need more than a one-question NPS survey. It runs NPS, CSAT, and CES on the same platform, rolls scores up across accounts and locations, and routes every detractor response to an owner through a built-in closed-loop workflow so complaints turn into recovered customers instead of forgotten tickets.

It's the mid-market alternative to Qualtrics and Medallia: every feature ships on day one, pricing is per-response (not per-seat), and most teams are live in under 15 minutes.

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