Springtime
Use your helpdesk data to tell you exactly how many agents you need on
Springtime
Use your helpdesk data to tell you exactly how many agents you need on
Springtime is a smart schedule for customer service organizations. We use your helpdesk data (Zendesk, etc) to show you exactly how many agents you need working by hour, day, and month.
It's a super easy way to ensure you hit your SLAs, while decreasing your support costs.
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