Hugo
Resolve up to 60% of conversations with a 24/7 AI agent
Hugo is an AI customer service agent that helps teams resolve tickets faster across 10 channels. It connects to your knowledge base, CRM, and business tools via Model Context Protocol to access live data, perform actions, and automate conversations end to end. You can use a no-code interface to train, configure tone, and build workflows, then track accuracy and satisfaction with analytics. Hugo is GDPR-compliant and Europe-hosted, with smart escalation to humans when needed.
