Hay.chat

Hay is customer service AI that takes action, not just gives answers. It plugs into Shopify, Zendesk, Stripe, and more to process refunds, track orders, and update records automatically. It handles tasks that usually bury support teams before they reach a human. You can set it up in plain language using the support materials you already have.

Pricing is a flat monthly fee with resolutions bundled in, not a dollar per interaction on top of everything else. The code is source-available, hosted in the EU, and there's a 30-day free trial with no credit card needed.