Hay.chat
AI support that does the work, not just drafts the reply.
Hay.chat is AI customer support for e-commerce and SaaS teams. Instead of answering questions about a refund or an order change, it does the work: it takes real actions in Shopify, WooCommerce, Wix, Stripe, Zendesk, HubSpot and Klaviyo, each exposed to the agent as Model Context Protocol (MCP) tools.
You write playbooks in plain language that say what gets resolved automatically and what goes to a person, for example anything outside your refund policy. You can also require a person to approve, edit or block every AI reply before it's sent.
Plans are a flat monthly price with resolutions included, from €50 a month.
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