Cloodot
Multi channel customer experience management suite for SMEs
Cloodot is an all-in-one customer experience management suite for businesses. The unified inbox lets you manage chats and reviews from multiple Google my business listings, Facebook pages, WhatsApp numbers, Google business messages listings, Websites, etc in one easy-to-use inbox.
Multiple agents can collaborate and manage channels like WhatsApp, Google messages, etc. Custom template replies, reminders, tags, tasks, notes, etc. will make your customer management easy and efficient. Advanced analytics tools to give detailed insights into all your channels' and your employees' performance.
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