Ticketping
Chat with your visitors without leaving Slack
Ticketping brings your customer support into Slack so your team can handle tickets where they already collaborate. It routes chat widget messages, support emails, and form submissions into Slack threads, letting you reply, mention teammates, and update status without switching tools. An admin dashboard tracks tickets, roles, and performance. Optional AI answers common questions, suggests responses, and reduces repetitive work while humans handle nuanced issues.
