SympoQ is AI-powered customer support software built to manage help desk processes: intuitive e-mail ticketing, customer portal, live chat, web widget, AI enhanced process automation, and analytic reporting. It enables companies to address a wide range of requests and issues from diverse customers in a collaborative environment. While the functional capabilities are profound, users have been kept in mind through the development process to provide UX-centred utilization. You can set up a private or public help desk, depending on your customers, the service you provide, and your support team.