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SympoQ

AI driven helpdesk for Agile teams and Startup

SympoQ

AI driven helpdesk for Agile teams and Startup

SympoQ is AI powered customer support software built to manage help desk processes with a 360° view of customer service and support activities: intuitive e-mail ticketing, customer portal, AI process automation, and analytic reporting. SympoQ provides support ticketing on both agent and customer side of the help desk. The automation features provides a simple and customized way to improve problem resolution time and keep customers satisfied, while team members with the appropriate access permissions perform support tasks in a consistent and