RetailReply makes it possible that when customers call your store and no one answers after four rings, our system automatically sends them a text message from a local phone number saying something like, "Hi, sorry we missed your call at Absolute Wireless, how can we help?"

When customers reply, those messages will instantly go to store staff so they can follow up with the customer and make that sale. Most customers world rather text then talk on the phone, and those that want to leave a voice message can do that too.