The RealReal is hiring a

Digital File Clerk

Brisbane, United States

The RealReal provides the largest selection of authenticated luxury items including men’s and women’s fashion, fine jewelry & watches, and fine art & home. Consignors earn 60-70% of the sale price and items sell quickly. Its free in-home pickup service is available in 20+ major cities across the US. The fine jewelry & watch valuation offices in select cities offer people free valuations on their pieces from the company’s professional gemologists. In 2015, The RealReal was named to the Business of Fashion 500 list, recognizing companies reshaping the global fashion industry. In the same year, the company was awarded the “Game Changer” award by W Magazine and Decoded Fashion. To learn more about The RealReal, visit

The RealReal is looking to add full-time Digital File Clerk to support our high volume retouching studio. This is an on-site operational support position managing digital assets created by 40+ photographers across two studios, all being consolidated into a single retouching workflow based in the corporate offices in San Francisco. We are looking for someone adaptable to our deadline driven environment that can hold their own to maintain 100% daily folder and file accountability, keep track of and work with the retouching and both photography studios to bring all discrepancies to resolution.


  • Demonstrated success working with digital asset management solutions and workflows in a

complex creative environment

  • Able to work equally well with people in business, creative, and technical positions
  • Able to apply sound judgment while working independently within tight timelines
  • Outstanding attention to detail and commitment to excellence; must possess a meticulously

ordered mind

  • Excellent oral and written communicator, with great interpersonal skills; able to forge trusting

relationships within a diverse team

  • Fanatical about creating order from disorder; understands the “correct” level of process to apply to different projects
  • Strong experience with Microsoft Office Suite (primarily Excel); ninja level skills.
  • Very strong computer literacy, familiar with and comfortable navigating both Mac and Windows
  • Advanced knowledge of Microsoft Office Suite (primarily Excel)
  • Strong quantitative skills (basic arithmetic with MANY sets of numbers; use of excel formatting and basic formulas a plus)
  • Excellent color vision for identifying image set discrepancies a plus
  • Demonstrated commitment going above and beyond to help customers, system users, or patrons in solving problems or locating information
  • Intermediate knowledge of Adobe Bridge is a plus

Pay rate: $15-17/hour


401K and health insurance

Transportation assistance (shuttle service from Train Station)

Paid time off

Career growth opportunities and much more!

Visit us at

Other jobs at The RealReal