We're looking for an enthusiastic problem-solver to be a leader within our Customer Support team. You'll help us to deliver legendary support to our fast growing Customer base.
We have an excellent reputation for delivering the highest standard of customer service, which is crucial to our continued success. We’re looking for an experienced customer service professional to lead our Customer Support Team and help us assist customers all over the world as we continue to grow internationally.
As our Customer Support Manager, you will lead a team of 5 - 7 Support analysts and developer support engineers to create a seamless and delightful experience for our rapidly growing user base. You will be working as part of the Support management team, alongside our Customer Support Manager and reporting into our Head of Support.
Along the way you'll work on a variety of interesting projects, such as:
This role would ideally suit someone with customer service experience in a high-growth business. However, our team come from a variety of backgrounds and we welcome diversity – if you're unsure, please apply. We look forward to meeting you.
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