Eli Gassert

grexican

VP of Development at @Healthmonix. CTO at https://t.co/2jWsrlWEtQ

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@perschmitz Open 8AM-8PM. What timezone? We serve multiple timezones. It would be useful to know which timezone that's specified in. My computer is set to my hometown timezone (Barcelona, Spain) but I'm currently working at the main office (EST). And our customers come from all 50 states.
@perschmitz Also, website says "one website" for the basic plan. How does that play out with whitelabeling? We have a single site/app that powers dozens of whitelabeled sites, with different URLs. Thoughts?
@grexican yep, showing the timezone to visitors sounds like a good idea. You can set your timezone in the HelloBox settings (it's just not shown to the public) to make sure open/closed status is correct. You can use HelloBox with different URLs for free, as long as you are able to add the embed code to all those sites (e.g. inside a script that constructs those sites).
@perschmitz I'm confused about your "URLs for free" statement. It looks like the difference between your Premium and Agency plans are how many sites you can use it against. I'm saying that this is for one site, but multiple URLs. How's that work with your pricing?
@grexican maybe we don't explain this well enough on our page ... the Premium plan is actually for one HelloBox, on how many pages you use it then is up to you. The Agency plan means it's for setting up multiple Premium HelloBoxes, as it's meant to allow agencies creating multiple widgets for their clients.
@grexican We have modified the pricing table on our front page now. Thanks for pointing this out!
@perschmitz I'm confused about your "URLs for free" statement. It looks like the difference between your Premium and Agency plans are how many sites you can use it against. I'm saying that this is for one site, but multiple URLs. How's that work with your pricing?
@grexican maybe we don't explain this well enough on our page ... the Premium plan is actually for one HelloBox, on how many pages you use it then is up to you. The Agency plan means it's for setting up multiple Premium HelloBoxes, as it's meant to allow agencies creating multiple widgets for their clients.
@grexican We have modified the pricing table on our front page now. Thanks for pointing this out!
Solid idea! Not something I need at the moment, but I'll keep it in mind.
Seems pretty cool! A nice alternative to WalkMe. Much cheaper. Not as feature rich -- of course! -- but a solid UX for the demo.

Pricing is a bit steep though. Or at least, not startup friendly. It jumps quickly from $15 to $150 per month.
@grexican Thank you for review on DivShow! We were in the middle of reviewing our pricing tiers and have just added a new tier targeted for smaller startups (@ 50/month .. or 45/month if subscribed yearly). Hopefully that addresses your concern as well. Would love to hear your thoughts on the integration as well.

Please do reach out if you have other comments / questions.
That feels much more doable from a growth standpoint. Good stuff! I'm going to evernote it and poke around a bit in a few weeks. If I have any feedback at that time I'll be sure to let you know.
@grexican Awesome! Please do reach out when you give us a try.